Data & Privacy

R Baje Privacy Policy

At r baje, your personal data is handled with care. This privacy policy explains exactly what information we collect, why we collect it, how we use it, and what rights you have over your own data. We keep things straightforward — no legal jargon that hides what's actually happening.

Last updated: January 2025

Our Commitments

How R Baje Protects Your Privacy

Six things r baje does to keep your personal data safe and your privacy intact.

Encrypted Data Storage

All personal data stored by r baje is protected with industry-standard encryption. Your account details, payment information, and identity documents are never stored in plain text on our servers.

No Data Selling

R baje does not sell your personal data to third parties — ever. We share data only with the service providers that are strictly necessary to operate the platform, and only under data processing agreements.

Your Data, Your Rights

You can request access to, correction of, or deletion of your personal data at any time. R baje will respond to data requests within a reasonable timeframe. Contact [email protected] to make a request.

Easy Marketing Opt-Out

If you don't want to receive promotional emails or messages from r baje, you can opt out at any time from your account settings or by contacting support. Opting out of marketing does not affect your account.

Minimal Data Collection

R baje only collects the data that is genuinely needed to operate your account, process payments, and comply with legal obligations. We don't collect data for the sake of it.

Secure Payment Processing

Payment data at r baje is handled by certified payment processors. R baje does not store full card numbers or sensitive payment credentials on its own servers. Transactions are processed over encrypted connections.

01 Who We Are

R baje operates the online casino and sports betting platform available at r-baje.pro. When this privacy policy refers to "r baje", "we", "us", or "our", it means the operator of the r baje platform. R baje is the data controller responsible for the personal data collected through this platform.

This privacy policy applies to all users of the r baje platform, including registered account holders and visitors who browse the site without registering. By using r baje, you acknowledge that you have read and understood this policy.

Questions about your data? Contact the r baje data team at [email protected]. We aim to respond to all data-related enquiries within 5 business days.


02 Data We Collect

R baje collects personal data in several ways — directly from you when you register or use the platform, automatically when you interact with the site, and from third parties such as payment processors and identity verification services.

Category Examples How Collected
Identity Data Full name, date of birth, government ID number Registration form, KYC verification
Contact Data Email address, phone number Registration form, account settings
Financial Data Payment method details, transaction history, BDT amounts Cashier, payment processor
Technical Data IP address, device type, browser, operating system Automatically on site visit
Usage Data Pages visited, games played, session duration, bet history Automatically during platform use
Communications Data Support chat logs, email correspondence When you contact r baje support
Verification Data ID document images, selfies, proof of address KYC verification process

R baje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data unless specifically required by law or responsible gaming obligations.


03 How We Use Your Data

R baje uses your personal data for specific, legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected. Here is how r baje uses the data we hold about you:

  • Account management: To create, maintain, and manage your r baje account, including processing logins and account updates.
  • Payment processing: To process deposits and withdrawals in BDT, verify payment methods, and maintain accurate financial records for your r baje account.
  • Identity verification: To verify your age and identity as required before processing withdrawals and to comply with anti-money laundering obligations.
  • Platform operation: To deliver the games, sports betting, live casino, and other features available on the r baje platform.
  • Customer support: To respond to your enquiries, resolve disputes, and provide assistance with your r baje account.
  • Security and fraud prevention: To detect and prevent fraudulent activity, unauthorised account access, and abuse of the r baje platform.
  • Responsible gaming: To monitor gambling patterns, apply responsible gaming tools, and identify players who may need support.
  • Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Marketing: To send you promotional offers and updates about r baje, where you have consented to receive them.
  • Platform improvement: To analyse usage patterns and improve the r baje platform, games, and user experience.

R baje will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request human review of that decision.


04 Legal Basis for Processing

R baje processes your personal data on one or more of the following legal bases, depending on the specific purpose:

  • Contract performance: Processing that is necessary to provide the r baje service you have signed up for, including account management, payment processing, and game delivery.
  • Legal obligation: Processing required to comply with applicable laws, including identity verification, age checks, and anti-money laundering requirements.
  • Legitimate interests: Processing for fraud prevention, platform security, and improving the r baje service, where these interests are not overridden by your rights.
  • Consent: Processing for marketing communications, where you have given explicit consent. You can withdraw consent at any time.

05 Data Sharing

R baje does not sell your personal data. We share data only where necessary to operate the platform or comply with legal requirements. The categories of third parties with whom r baje may share your data are:

  • Payment processors: To process deposits and withdrawals in BDT via local payment methods. These providers receive only the data necessary to complete the transaction.
  • Identity verification providers: To verify your identity and age as part of the r baje KYC process. These providers process your ID documents and verification data under strict data processing agreements.
  • Game providers: Game software providers whose titles are available on the r baje platform may receive limited technical data necessary to deliver the game experience.
  • IT and hosting providers: Companies that provide the technical infrastructure on which the r baje platform runs. These providers process data only on r baje's instructions.
  • Legal and regulatory authorities: R baje may be required to disclose personal data to law enforcement, regulatory bodies, or courts where legally obligated to do so.
  • Fraud prevention services: To detect and prevent fraudulent activity on the r baje platform.

All third parties with whom r baje shares personal data are required to handle that data securely and in accordance with applicable data protection requirements. R baje does not permit third parties to use your data for their own marketing purposes.


06 Cookies and Tracking

R baje uses cookies and similar tracking technologies on the r-baje.pro website. Cookies are small text files stored on your device that help the platform function correctly and allow us to understand how the site is being used.

  • Essential cookies: Required for the r baje platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled.
  • Functional cookies: Remember your preferences such as language settings and display options on the r baje platform.
  • Analytics cookies: Help r baje understand how players use the platform so we can improve the experience. Data collected is aggregated and anonymised where possible.
  • Marketing cookies: Used to deliver relevant promotional content about r baje. These are only set where you have consented.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the r baje platform, though some features may work less smoothly.

Note: R baje does not use third-party advertising networks or allow external advertisers to place tracking cookies on the r baje platform.


07 Data Retention

R baje retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business needs. The specific retention periods depend on the type of data:

  • Account and identity data: Retained for the duration of your r baje account and for a minimum of five years after account closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for a minimum of five years from the date of the transaction to comply with financial record-keeping requirements.
  • Support communications: Retained for up to three years from the date of the communication, or longer if related to an ongoing dispute.
  • Technical and usage data: Typically retained for up to 24 months, after which it is anonymised or deleted.
  • Marketing consent records: Retained for as long as you remain opted in, plus a reasonable period after opt-out to demonstrate compliance.

When data is no longer required, r baje securely deletes or anonymises it. You may request early deletion of your data subject to legal retention obligations — see the Your Rights section below.


08 Your Rights

As a user of the r baje platform, you have rights over your personal data. R baje respects these rights and will respond to valid requests promptly. Your rights include:

  • Right of access: You can request a copy of the personal data r baje holds about you.
  • Right to rectification: You can ask r baje to correct inaccurate or incomplete personal data.
  • Right to erasure: You can request deletion of your personal data where r baje no longer has a legal basis to retain it.
  • Right to restrict processing: You can ask r baje to limit how your data is used in certain circumstances.
  • Right to data portability: You can request your data in a structured, machine-readable format where technically feasible.
  • Right to object: You can object to processing based on legitimate interests, including profiling for marketing purposes.
  • Right to withdraw consent: Where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact r baje at [email protected]. R baje will verify your identity before processing any data request and will respond within a reasonable timeframe. Some requests may be subject to legal limitations — for example, r baje cannot delete transaction records that must be retained under anti-money laundering law.

R baje will never charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive.


09 Data Security

R baje takes the security of your personal data seriously. We implement technical and organisational measures designed to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the r baje platform.
  • Encryption of sensitive data at rest, including identity documents and payment information.
  • Access controls that limit which r baje staff can access personal data, based on job function.
  • Regular security assessments and monitoring of the r baje platform infrastructure.
  • Two-factor authentication options for r baje player accounts.
  • Secure data processing agreements with all third-party service providers.

Despite these measures, no online platform can guarantee absolute security. If you suspect that your r baje account has been compromised, contact support immediately at [email protected]. In the event of a data breach that poses a risk to your rights, r baje will notify affected users as required.


10 Children's Privacy

The r baje platform is strictly for users aged 18 and above. R baje does not knowingly collect personal data from anyone under the age of 18. If we discover that personal data has been collected from a minor, we will delete that data immediately and close the associated account.

If you are a parent or guardian and believe that a minor has registered at r baje or provided personal data to us, please contact [email protected] immediately so we can take appropriate action.


11 Marketing Communications

R baje may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, and special offers. We will only send marketing communications where you have consented to receive them, either during registration or through your account settings.

You can opt out of r baje marketing communications at any time by:

  • Clicking the unsubscribe link in any marketing email from r baje.
  • Updating your communication preferences in your r baje account settings.
  • Contacting r baje support at [email protected] and requesting to be removed from marketing lists.

Opting out of marketing will not affect your ability to use the r baje platform or receive important account-related communications such as withdrawal confirmations, security alerts, or verification requests.


12 Changes to This Policy

R baje may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make changes, the updated policy will be published on this page with a revised "last updated" date at the top.

For significant changes that affect how r baje uses your personal data, we will notify you by email or via an in-platform notification before the changes take effect. Your continued use of the r baje platform after any update constitutes acceptance of the revised privacy policy.

We recommend checking this page periodically so you are always aware of how r baje handles your personal data.


13 Contact Us

If you have any questions, concerns, or requests relating to this privacy policy or the way r baje handles your personal data, please get in touch with us. Our team is available around the clock and will respond as quickly as possible.

Email: [email protected]
Subject line: Use "Privacy Request" for data-related enquiries so we can route your message to the right team.
Response time: We aim to respond to all privacy-related requests within 5 business days.
Hours: 24 hours a day, 7 days a week.

For questions about responsible gaming specifically, visit the Responsible Gaming page. For the full terms governing your use of the r baje platform, see the Terms and Conditions.

Play With Confidence

Your Data Is Safe at R Baje

Now you know exactly how r baje handles your personal data. Create your free account, deposit in BDT, and enjoy a secure gaming experience backed by a platform that takes privacy seriously.